Telesales Agent
جدة,
المملكة العربية السعودية
جدة,
المملكة العربية السعودية
Job Description: Telesales Agent
Department: Sales
Location: Jeddah, Saudi Arabia / Remote if needed
Reports to: Sales Manager
Key Responsibilities:
- Make outbound calls to potential clients to introduce SmartBase's services and products (e.g., Odoo systems, software development, cybersecurity, cloud hosting, infrastructure management).
- Clearly present the benefits of Odoo ERP and tailor solutions to fit client needs.
- Follow up with leads and convert them into qualified opportunities or closed deals.
- Use Odoo CRM to log all calls, update lead status, and maintain accurate records.
- Collaborate with marketing, sales, and technical teams to deliver integrated solutions.
- Achieve assigned monthly and quarterly sales targets.
- Prepare regular reports on sales activity, call performance, and campaign success.
Qualifications and Requirements:
- Proven experience in telesales, preferably in IT or ERP-related services.
- Solid understanding of ERP solutions, especially Odoo.
- Excellent verbal communication and persuasive skills.
- Familiarity with CRM tools (Odoo CRM preferred).
- Ability to work in a team and meet deadlines under pressure.
- Fluency in Arabic; good communication skills in English.